Privacy Policy

Effective Date: July 1, 2025

Border DME (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bordermedicalsupplies.com (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Site, placing an order, subscribing to our newsletter, or contacting us. This may include your name, email, address, phone number, billing and shipping information, and payment details. We also collect technical data such as IP address, browser type, time zone, device type, and cookies for analytics and functionality.

2. How We Use Your Information

  • To fulfill orders and process payments
  • To send transactional or promotional emails (with your consent)
  • To improve our website and customer service
  • To comply with legal obligations

3. Sharing Your Information

We may share your information with service providers for payment processing, shipping, marketing, and analytics. We do not sell your personal information. We may also share information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and serve targeted advertisements. You can control cookie settings in your browser preferences.

5. Your Privacy Rights

You have the right to access, correct, or delete your personal data. For California residents, you may request disclosure of information shared with third parties for marketing. To exercise your rights, email us at support@borderdme.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Data Security

We use industry-standard security measures to protect your data, but no method of transmission is 100% secure. You use our site at your own risk.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

If you access our site outside the U.S., you understand your data may be processed in the United States where data protection laws may differ.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Please check this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Border DME
6019 Mcpherson Rd Unit 4-5
Laredo, Texas 78040
Email: support@borderdme.com